Wagon Wheel Website Legal Pages

WAGON WHEEL LTD WEBSITE LEGAL DOCUMENTATION (UPDATED – JUNE 2025)

1. PRIVACY POLICY

Page URL: /privacy-policy
Footer Label: Privacy Policy 

Privacy Policy – Wagon Wheel Ltd
Effective Date: June 2025

Wagon Wheel Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the lawful and transparent use of your personal data. This Privacy Policy outlines how we collect, use, share, and protect your personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023, and other applicable regulations.

1. Definitions

• Personal Data: Any information relating to an identified or identifiable individual.
• Processing: Any operation performed on personal data (e.g., collection, storage, use, disclosure).
• Data Controller: Wagon Wheel Ltd, responsible for determining the purposes and means of processing your personal data.
• Data Subject: You, the individual whose personal data is collected.

2. What We Collect

We may collect the following personal information:

• Full names
• Phone numbers
• Email addresses
• Home or mailing addresses
• Investment interests
• Identification documents (e.g., NIN, passport)
• Other data submitted via forms, uploads, or chats

3. How We Collect Your Data

• Inquiry and contact forms
• Newsletter subscriptions
• Document uploads
• WhatsApp chat integration
• Website analytics and cookies
• Account registrations

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• Responding to inquiries and managing customer relationships
• Sending marketing offers and property updates
• Profiling for targeted marketing
• Legal compliance
• Analytics and CRM integration

The legal bases include:

• Your explicit consent
• Fulfillment of contractual obligations
• Compliance with legal obligations
• Legitimate interests (e.g., customer communication and analytics)

5. Cross-Border Data Transfers

When we transfer data to third parties outside Nigeria (e.g., Mailchimp, Meta Ads), we ensure such transfers comply with Section 41 of the NDPA through Standard Contractual Clauses (SCCs) or approved safeguards.

6. Data Sharing

We may share data with:

• Google Analytics & Meta Ads
• Mailchimp
• WhatsApp Business API
• Our CRM and hosting providers
• Advertising and marketing partners

These partners are bound by agreements to process your data lawfully and securely.

7. Your Rights

Under the NDPA, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent

To exercise your rights, email: frontdesk@wagonwheelltd.com. You may be required to verify your identity. 

8. Consent Withdrawal

You can withdraw your consent at any time by contacting us or updating your preferences via our email communications.

9. Data Retention

We retain data only as long as needed for its original purpose or to meet legal requirements.

10. Data Security

We use secure servers, encrypted storage, and strict access control protocols to protect your information.

11. Data Protection Officer

For questions, contact our Data Protection Officer via frontdesk@wagonwheelltd.com.

12. Updates

We may update this policy. Check the footer or /privacy-policy page for the most recent version.

2. COOKIE POLICY

Page URL: /cookie-policy
Footer Label: Cookie Policy

Cookie Policy – Wagon Wheel Ltd

Wagon Wheel Ltd uses cookies to personalize content, analyze site traffic, and support marketing efforts.

What Are Cookies?

Cookies are small text files stored on your device when you visit our site.

Types of Cookies We Use

• Essential: Enable core functionality (e.g., form submissions)
• Analytics: Track site usage (e.g., Google Analytics)
• Marketing: Deliver personalized ads (e.g., Meta Ads, Mailchimp)

Cookie Duration

Cookies may be stored for 30 minutes to 12 months, depending on their purpose.

Your Choices

• Accept/reject non-essential cookies via the banner.
• Change cookie preferences anytime using the “Cookie Settings” link in our website footer.
• Configure browser settings to block cookies.

By continuing to use the site after setting your preferences, you consent to the cookies selected.

3. TERMS & CONDITIONS

Page URL: /terms-and-conditions
Footer Label: Terms & Conditions

Website Terms & Conditions – Wagon Wheel Ltd
Effective Date: June 2025

1. Intellectual Property

All content is owned or licensed by Wagon Wheel Ltd. Unauthorized reproduction is prohibited.

2. Acceptable Use

Users agree not to:

• Submit false or misleading information
• Upload unlawful content
• Attempt unauthorized access
• Use this site for unlawful purposes

3. Property Listings

Listings are for informational purposes. Prices and availability may change.

4. User-Generated Content

By submitting content through our site, you grant Wagon Wheel Ltd a non-exclusive license to use it for business purposes. Do not upload defamatory, obscene, or illegal material.

5. Limitation of Liability

We are not liable for damages arising from use or reliance on site content.

6. Force Majeure

We are not responsible for delays or failures caused by events beyond our control (e.g., natural disasters, technical failures).

7. Dispute Resolution

All disputes shall first be resolved by the parties, failing which the matter shall be submitted to Mediation  in Abuja under Arbitration and Mediation Act 2023.

8. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria.

4. CONSENT STATEMENT FOR FORMS & POPUPS

All forms will include this unticked checkbox:

☐ I confirm I am 18 years or older and agree to the processing of my personal data in line with the Privacy Policy and Terms & Conditions.

Note: Users will not be able to submit forms unless the box is checked.

Marketing or promotional signups will include separate checkboxes:

☐ I agree to receive newsletters and marketing emails from Wagon Wheel Ltd.
☐ I agree to personalized ads based on my browsing behavior.

5. DATA SUBJECT REQUESTS

Page URL: /data-access-request
OR included in Privacy Policy footer

To access, correct, or delete your personal data:

• Email us at frontdesk@wagonwheelltd.com
• Include your full name, contact email, and the specific right you’re exercising

Requests will be addressed within 30 days, subject to identity verification